Female Friendly Pty Ltd

Monday, June 28, 2010

Buying parts for your car from Sprint Auto Parts Edwardstown

Buying parts for your car from Sprint Auto Parts Edwardstown

“I need something to fix my car”.
“What’s the problem and what car is it”?
“It’s broken down and it’s white, I think”.

An extreme example perhaps but it does happen like this at times, and not just with female owners.

Whilst we do our best in cases such as this to determine if we can help with a part or recommend a service agent to affect a repair, the process can be completed faster and with less stress for all parties by having some essential information ready before you shop. In this article we have provided a list of the details you should be aware of and where to find them when seeking parts or information for your car.

What car do you own?

Irrespective of knowing what is actually wrong with your car, unless you know the following information there is little chance of being provided with the correct part to fix the problem. The key things to know are:

1. What is the make & model, i.e. Mazda 3, 4 door sedan or 5 door hatch.
2. What month & year was it manufactured.
3. What is the engine size.
4. Is it automatic or manual.
5. How many kilometres has it travelled.

Items 1 & 2 are the key pieces of information as unfortunately motor vehicle manufacturers do not seem to take into account the vagaries of parts supply caused by changes to vehicle models mid cycle or mid year. It is surprising how many parts can be subtlety altered between say a May and June build date, even though the outside of the vehicle has not changed. Generally, if altered, these parts are not interchangeable between models.

Where do I find this information?

The two key places to source this information are:

1. The owners hand book that is usually stored in the glove box will cover the first three items in the opening pages. These are completed by the dealer at the time of sale. Item 4 should be self evident and item 5 can be noted from the odometer strip contained within the speedometer.

2. Should the owners hand book be missing, items 1, 2 & 3, can usually be obtained by a combination of noting the badges on the vehicle & from the vehicle build plate. This latter item is an aluminium plate fixed to the car at manufacture and is usually in the engine bay attached to the top of a mudguard or the rear wall of the engine bay.

By providing the above information our trained and experienced staff can quickly determine if the part is actually available for your car, whether we have it in stock or can obtain it for you, and finally the price of the item. If we can not obtain it for you (some parts are only available from the manufacturer or no longer produced) we will be happy to suggest alternative sources of supply.

What’s wrong with your car?

It should be noted that whilst we consider our staff to be excellent at their job and they regularly go beyond just selling you a part, we are not a mechanical workshop and do not have the facilities to undertake replacement / repair work, or be able to determine what is actually at fault with your car, unless we have seen the problem before or it is obvious to us.

If you don’t know what the problem is with your car then it is necessary to obtain the advice of a trained mechanic or some one who knows what to look for so that we can provide you with the correct part to enable the repair or replacement to be affected.

If your car does break down and you can’t get it to a workshop, then the best option in the first instance is to call the RAA for roadside assistance.

The team at Sprint Auto Parts, Edwardstown look forward to seeing more “Female Friendly” customers in their store and welcome any feedback on further improvements they can make to ensure the experience is as fast and enjoyable as possible.

Thanks to SPRINT AUTO PARTS
935 South Road
EDWARDSTOWN
SA, 5039,
Phone: 08 8371 4944
Mobile: 0405 521 033

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